State Enforcement of the ADA

Within the last couple of week (August 2004) the New York State Attorney General Eliot Spitzer today announced settlements with two major travel web sites that will make the sites far more accessible to blind and visually impaired users.

These sites are http://priceline.com and http://ramada.com

In going after Ramada Inns and Priceline the New York Attorney General relied on both the ADA and New York anti-discrimination legislation.

*a company that offers services both on-site and through other means (such as a travel service that arranges reservations both over the phone and at a walk-in office) would be required to offer non-discriminatory services on-site, but be free to discriminate over the phone or the internet.*

Slide Links:

1. http://priceline.com
2. http://ramada.com